What We Do
Your connection to the county’s Alcohol, Drug and Mental Health (ADAMH) system.
In the event of a crisis, you can call our crisis line or use our live chat service to speak with one of our licensed clinicians. We’re here to help.
1. Emergency Response Service
Emergency Response Service is the dedicated Netcare Access team that answers the 24/7 Crisis Phone and chat feature on the website for anyone in need of assistance or in a mental health or substance abuse crisis.
2. Assessment Services
Netcare Access provides non-emergency substance use and mental health assessments as a telehealth option.
3. The Crisis Stabilization UNit
Individuals who require a few more days of stabilization following a crisis are offered the option to stay at the Netcare Access Crisis Stabilization Unit as an alternative to a psychiatric hospitalization.
4. Miles House
Miles House is a co-ed, short term residential treatment facility in the Westside of Columbus for individuals struggling with mental health issues.
Community- Based Services
We work in the community to ensure the safety of all adult individuals in Franklin County.
1. Community Crisis Response
Netcare’s Community Crisis Response (CCR) provides immediate, on-the-scene response to traumatic situations that occur within the community with specially trained and experienced mental health clinicians.
2. ROW ONE Program
Netcare’s ROW ONE Program is a mobile intervention service in Franklin County designed to transport publicly intoxicated persons off the streets to a place of safety and shelter. Individuals served are provided education on resources available in the community.
3. Probate Pre-Screening
Probate Pre-Screening is an assessment to determine if an individual meets criteria for involuntary psychiatric hospitalization.
4. Developmental Disability Services
Netcare Access offers specialized crisis and assessment services for adults, 18 years and older, with a dual diagnosis of mental illness and and/or developmental disabilities.
5. The Community Mobile Team
Netcare’ s Community Mobile Team pair a licensed mental health clinician with a peer support specialist offering clinical expertise and lived experience support for each individual in a mental health or substance use crisis.
Partnering with the local courts and offering expert forensic evaluations on matters of mental illness.
1. Forensic Center
Netcare Access Forensic Center provides services all across Central Ohio.
2. Family Psychological Center
The center provides comprehensive assessments and psychological testing for youths and adults at there quest of Franklin County Children Services and Franklin County Juvenile Court.