On-Site Crisis Services will no longer be offered effective Friday, November 25, 2022.

What We Do

Your connection to the county’s Alcohol, Drug and Mental Health (ADAMH) system.

Crisis Services

In the event of a crisis, you can call our crisis line or use our live chat service to speak with one of our licensed clinicians. We’re here to help.

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1. Assessment Services

Netcare Access provides non-emergency substance use and mental health assessments as a telehealth option.

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2. Emergency Response Service

Emergency Response Service is the dedicated Netcare Access team that answers the 24/7 Crisis Phone and chat feature on the website for anyone in need of assistance or in a mental health or substance abuse crisis.

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3. Community Mobile Teams

Netcare’ s Community Mobile Teams pair a licensed mental health clinician with a peer support specialist offering clinical expertise and lived experience support for each individual in a mental health or substance use crisis.

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4. Probate Pre-Screening

Probate Pre-Screening is an assessment to determine if an individual meets criteria for involuntary psychiatric hospitalization.

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Residential Programs

For further stabilization services, adult clients can be admitted voluntarily to one of our residential programs.

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1. Crisis Stabilization UNit

Individuals who require a few more days of stabilization following a crisis are offered the option to stay at the Netcare Access Crisis Stabilization Unit as an alternative to a psychiatric hospitalization.

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2. Miles House

Miles House is a co-ed, short term residential treatment facility in the Westside of Columbus for individuals struggling with mental health issues and possible substance abuse located on the Westside of Columbus.

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Community Programs

We work in the community to ensure the safety of all adult individuals in Franklin County.

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1. Community Crisis Response

Netcare’s Community Crisis Response (CCR) provides immediate, on-the-scene response to traumatic situations that occur within the community with specially trained and experienced mental health clinicians.

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2. ROW ONE Program

Netcare’s ROW ONE Program is a mobile intervention service in Franklin County designed to transport publicly intoxicated persons off the streets to a place of safety and shelter. Individuals served are provided education on resources available in the community.

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3. Developmental Disability Services

Netcare Access offers specialized crisis and assessment services for adults, 18 years and older, with a dual diagnosis of mental illness and and/or developmental disabilities.

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Forensic Services

Partnering with the local courts and offering expert forensic evaluations on matters of mental illness.

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1. Forensic Center

Netcare Access Forensic Center provides services all across Central Ohio.

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2. Older Adult Services

The older adult specialist provides assessments to adults 65 and older in the community.

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