ROW ONE Program

What We Do

Netcare’s ROW ONE Program is a mobile intervention service in Franklin County designed to transport publicly intoxicated persons off the streets to a place of safety and shelter.

Individuals served are provided education on resources available in the community. ROW ONE workers log more than 150,000 miles a year and transport approximately 1,500 individuals per month. Clients are transported to providers such as drug and alcohol treatment centers, homeless shelters, community mental health centers, hospitals or Netcare Crisis Services.

Contact Us

If you believe a homeless person is intoxicated and needs help, please contact our ROW ONE staff by calling the number below. Transports are prioritized on a case-by-case basis by Netcare’s Emergency Response Service.

Netcare’s Emergency Response Service


Netcare is compliant with the Americans with Disabilities Act (ADA). If you wish to make a complaint about Netcare’s ROW ONE Program regarding your ADA rights, please contact Netcare’s Client Rights Officer either in person, by phone, or by US Mail.

Netcare’s Client Rights Officer


199 S. Central Avenue

Columbus, OH  43223


Monday – Friday

9AM – 5PM


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