Community Mobile Team 

Meeting Individuals in Crisis Where They Are


Netcare’ s Community Mobile Team pair a licensed mental health clinician with a peer support specialist offering clinical expertise and lived experience support for each individual in a mental health or substance use crisis.

Each team utilizes the practices of Trauma Informed Care, Solution Focused Counseling and Motivational Interviewing to assist individuals in the community experiencing a mental health or substance abuse crisis or trauma.

Need Help?

If you have a friend or loved one in need of assistance, please call us at 614.276.2273 to speak to a Netcare Clinician.

Daily, 10 A.M. – 9 P.M.

Netcare 24/7 Crisis Phone Line 



Please share the following information with the clinician when you call:

  • Client’s Name
  • Client Date of Birth (if known)
  • Address where the client lives or where they are currently located
  • Your Name
  • Your Contact Phone Number
  • Presenting issue and symptoms the client is experiencing
  • Current Mental Health/Substance Use Disorder treatment providers with whom the client is connected
  • Substance usage (and if client is currently under the influence)
  • Risk of harm to self/others
  • Access to a weapon
  • Vicious dogs or pets

How to prepare for a Community Mobile Team (CMT) visit:


  • Stay in the location
  • Keep the person in crisis calm
  • Call us back if the person you’ve called about’ s location has changed prior to our arrival

How this program offers unique, compassionate care:


  • Free service to any adult (18+) in Franklin County
  • Decades of crisis intervention experience with knowledgeable staff
  • Linkage to ADAMH Franklin County providers for ongoing care or continuing care with current service providers
  • Protecting your privacy, arriving in unmarked vehicles
  • Follow-up visit from the team to ensure continuity of care