Please Note: Effective Friday, November 25, Netcare will no longer operate 24/7 onsite crisis services. Adjustment of hours will occurs on Sunday, August 28 with another adjustment on Monday, September 26 as we officially wind down the program.
A Place Of
Help & Hope
Central Ohio’s connection to the crisis support you need.
Who We Are
Established in 1972, Netcare Access is Franklin County’s mental health and substance abuse crisis intervention and assessment services for adults and adults with developmental disabilities. Netcare is your connection to the county’s Alcohol, Drug and Mental Health (ADAMH) system, providing referrals to other ADAMH agencies for treatment services.
We help people in a mental health or substance use crisis. We help the courts and community agencies by providing professional evaluations and assessments for those who need them.
What We Do
We offer specialized treatment for adults in need of mental health and substance use services in Franklin County. Our programs include 24/7 Crisis Phone Line, crisis and substance use assessment, stabilization and residential services in addition to community services and probate and forensic services to the county court systems.
1. Crisis Services
Hours of operation are changing effective August 28. We anticipate the full wind-down of this program to end on Friday, November 25.
2. Residential Programs
For further stabilization services, adult clients can be admitted voluntarily to one of our residential programs.
3. Community Programs
We work in the community to ensure the safety of all adult individuals in Franklin County.
Our 2021 Impact
We’re proud to serve as Central Ohio’s leading responder to community members struggling with mental illness and substance use. On average, we serve a large number of Franklin County county residents in a given year.
Individuals Served (Crisis, CSU, Miles)
Calls Handled By ERS Clinicians
ROW One Transports
In Their Own Words