Please Note: Effective Friday, November 25, Netcare will no longer operate 24/7 onsite crisis services. For immediate assistance with mental health and substance use concerns, call 614-276-CARE (2273).For immediate assistance with medical concerns, including overdose, call 911.

Help & Hope

Central Ohio’s connection to the crisis support you need.


Who We Are

Established in 1972, Netcare Access is Franklin County’s mental health and substance use crisis intervention and assessment services for adults and adults with developmental disabilities. 

We help people in need of behavioral healthcare and emotional support by providing comprehensive, evidence-based services needed to attain recovery and maintain well-being. We also help the courts and community agencies by providing professional evaluations and assessments for those that need them.



Our 2021 Impact

We’re proud to serve as Central Ohio’s leading responder to community members struggling with mental illness and substance use. On average, we serve a large number of Franklin County county residents in a given year.


Individuals Served (Crisis, CSU, Miles)


Calls Handled By ERS Clinicians


ROW One Transports

In Their Own Words



Do you have a story you’d like to share?  Reach out to pr@netcareaccess.org, we’d love to hear from you