We’re committed to helping our community during this time of uncertainty with COVID-19. We’re now accepting walk-in patients and referrals from ADAMH. Read more.
A Place Of
Help & Hope
Central Ohio’s connection to the crisis support you need.
Who We Are
Established in 1972, Netcare Access is Franklin County’s 24-hour mental health and substance abuse crisis intervention and assessment services for adults and adults with developmental disabilities. Netcare is your connection to the county’s Alcohol, Drug and Mental Health (ADAMH) system, providing referrals to other ADAMH agencies for treatment services.
We help people in a mental health or substance use crisis. We help the courts and community agencies providing professional evaluations and assessments for those who need them.
What We Do
As Franklin County’s 24-hour mental health and substance use crisis center, our programs and services are designed to offer both immediate and long-term critical care.
1. Crisis Services
For immediate crisis situations you can call, walk-in or have our mobile team dispatched to your location to provide urgent mental health and substance use intervention services.
2. Residential Programs
For further stabilization services, adult clients can be admitted voluntarily to one of our residential programs.
3. Community Programs
We work in the community to ensure the safety of all adult individuals in Franklin County.
We’re proud to serve as Central Ohio’s leading responder to community members struggling with mental illness and substance use. On average, we serve a large number of Franklin County county residents in a given year.
Calls Handled By ERS Clinicians
ROW ONE Logged Miles
News & Events
Our annual events at Netcare play a critical financial role in our ability to serve the community. We truly appreciate the continued support we receive from individuals and organizations vital to our operation. Year after year, they are a spectacular success and always a lot of fun!