Please Note: Effective Friday, November 25, Netcare will no longer operate 24/7 onsite crisis services. On Monday, September 26, Netcare Access will reduce on-site crisis services hours to reflect our changing workforce as we continue to wind down our program.

New On-Site Crisis Services Hours:
• Monday: 8 a.m. – 4 p.m.
• Tuesday: 8 a.m. – 4 p.m.
• Wednesday: 8 a.m. – 4 p.m.
• Thursday: 8 a.m. – 4 p.m.
• Friday- Sunday: 9 a.m – 8 p.m.

A Place Of
Help & Hope

Central Ohio’s connection to the crisis support you need.


Who We Are

Established in 1972, Netcare Access is Franklin County’s mental health and substance abuse crisis intervention and assessment services for adults and adults with developmental disabilities. Netcare is your connection to the county’s Alcohol, Drug and Mental Health (ADAMH) system, providing referrals to other ADAMH agencies for treatment services.

We help people in a mental health or substance use crisis. We help the courts and community agencies by providing professional evaluations and assessments for those who need them.


Our 2021 Impact

We’re proud to serve as Central Ohio’s leading responder to community members struggling with mental illness and substance use. On average, we serve a large number of Franklin County county residents in a given year.


Individuals Served (Crisis, CSU, Miles)


Calls Handled By ERS Clinicians


ROW One Transports

In Their Own Words



Do you have a story you’d like to share?  Reach out to pr@netcareaccess.org, we’d love to hear from you