For immediate help for mental health or alcohol/drug related crisis, visit one of two mental health/drug and alcohol crisis and assessment centers:
Crisis Intervention Services
Netcare Corporation operates these two crisis centers twenty-four hours per day, three hundred sixty five days per year, including all holidays. Confidential and private services including:
- Crisis intervention
- De-escalation
- Psychiatric nursing assessment
- Physician evaluation
- Observation
- Linkage and referrals to community services
- Hospitalization
- Probate pre-screening
Clients are seen at the crisis centers on a walk-in basis, or referred by community agencies or law enforcement. Due to local, hospital bed capacity limitations and rising client acuity levels, Netcare maintains a strong focus on identifying clinically appropriate alternatives to hospitalization, such as holding the client over at a crisis site to provide an opportunity for further observation and stabilization, or admission to other Netcare programs such as the
Crisis Stabilization Unit or
Miles House. Following stabilization, clients will be discharged and referred to a Alcohol, Drug or Mental Health (ADAMH) agency for longer-term outpatient treatment, or if need be, referred for hospitalization. The goal of crisis services is always to treat with the least restrictive level of care.
Assessment Services
Netcare provides alcohol, drug and mental health assessments at both locations:
741 East Broad Street and
199 South Central Avenue. Licensed clinicians assess mental health, evaluate the severity of substance use and abuse, determine treatment needs and facilitate referrals to the most appropriate provider.
Assessment services are available Monday-Friday, from 8:00 am-3:30 pm. Services accessed on a walk-in basis; seen on basis of arrival time and level of need.