For Crisis Assistance Call - 614-276-CARE (614- 276-2273)
Administrative Offices Call - 614-274-9500

The Website Privacy Statement serves to explain what information about you is collected through this website, how and when we might use your information, how we protect your information, and who has access to your information.

What Information is Collected

Unless you complete a form using the website, Netcare does not collect or store personally identifiable information about you on the website. When you submit an online form, such as an employment application, we may ask you for your name, e-mail address, and some other pertinent information relevant to your contact request. This information is not accessible by anyone other than Netcare via our website. Personal Health Information (PHI) about Netcare clients is NOT collected or stored on the website. PHI is stored in an individual’s medical record. Medical records are not accessible through the website. Please see Netcare’s Notice of Privacy Practices for information on how and under what circumstances your PHI is used and/or disclosed.

If you use our confidential Live Crisis Chat Line, you will first be asked to agree to our Terms of Use for that service. Please review these Terms carefully as they provide important information about this service, including the privacy and security of your chat information. If during your chat you are asked to provide identifiable information, that information would become part of your medical record and would be subject to Netcare’s Notice of Privacy Practices.

How and When Information is Used

We use information as a means of contact to better assist you.

How We Protect Your Information

The privacy and protection of your personal information is vitally important to us. Netcare Access does not make personal information available to persons outside of Netcare. Any user statistics that we may provide to persons outside of Netcare are in aggregate form and do not include any personally identifiable information about any individual user.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information by using the latest security technology, Netcare Access cannot ensure the security of any information you transmit to us on this site. You transmit all such information at your own risk. However, once we receive your transmission, we will exercise due diligence and the latest technology to ensure its security on our systems.

Who Has Access to the Information?

Netcare Access may disclose personal information when we believe in good faith that doing so is required by law or to protect the rights or property of Netcare Access.

Further Information

Should you require further information regarding this website privacy statement, please contact us:

Netcare Privacy Officer
(614) 274-9500